Privacy Policy
Last updated: August 2026
Who we are
MAY IT Solutions is a product of Cellular Advisory, a Texas-based technology company. All services, billing, and support for MAY IT Solutions are provided by Cellular Advisory. MAY IT Solutions provides residential and small business IT support, and uses software to respond to and follow up with support requests by phone call, text message (SMS), and web chat. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
When you contact MAY IT Solutions or interact with this website, we may collect:
- Your name, phone number, and email address, if provided
- The content of text messages, calls, and web chat conversations exchanged with MAY IT Solutions
- Appointment and scheduling information you provide when booking a support visit or remote session
- Basic technical information such as pages visited on this website
SMS messaging
MAY IT Solutions sends automated SMS messages to people who have contacted us for IT support, either by missed phone call or through an opt-in inquiry form. Message types include support-request follow-up, appointment reminders, and scheduling prompts. All recipients have expressed prior interest in our IT support services. Every message includes clear opt-out instructions (Reply STOP to stop receiving messages). Opt-in data is never shared with third parties.
How we use this information
Information collected through MAY IT Solutions is used only to:
- Respond to your support request
- Follow up with you about that request
- Schedule and confirm appointments you request
- Allow our team to review conversation history for quality and support purposes
Consent and message frequency
We do not sell, rent, or share your phone number or SMS conversation content with third parties for marketing purposes. Message and data rates may apply. Message frequency varies based on your conversation.
How to opt out
You can stop receiving text messages at any time by replying STOP to any text conversation, or by emailing [email protected] and asking to be removed. You can also request that your information be deleted by contacting us at the same address.
Data sharing
We do not sell personal information. We share information only within Cellular Advisory (as the operator of MAY IT Solutions), and with service providers we use to operate MAY IT Solutions (such as our SMS, email, and hosting providers), solely to the extent necessary to deliver the service. Opt-in data is never shared with third parties.
Data retention
We retain conversation and appointment data for as long as reasonably necessary to provide the service and to maintain a record of our communications with you, or until you request deletion.
Contact us
If you have questions about this policy or want to exercise any of the rights described above, contact us at [email protected].